Chapter 26 | Quotes From Pages 204-217 1.Strictly speaking, an issue is a question so phrased as to demand a yes or no answer. 2.It is the ability to formulate clear-cut, yes-or-no questions that dictates how efficient a problem-solving effort will be. 3.The logical structures they impose must underlie your conclusions and recommendations.
4.The fact that many consulting reports require huge efforts to produce, and then turn out to be much less clear than they could be, more often than not reflects the fact that the thinking necessary to write clearly did not take place early enough in the process.